Support and Upgrades
Support is available 24 hours a day, 7 days a week.
Technical Support
For technical problems please logon to our Support System below. After creating a support account you can submit a description of your problem and will be kept informed of progress throughout. We endeavour to resolve all legitimate reported problems within 24 hours.
Support System
Upgrades Support
PayPal clients can upgrade to another Plan by cancelling their existing Plan on the PayPal website and selecting another of your choice from the ShinyHost website. An activation e-mail will be sent to you when the new account has been set up. All other clients should send an e-mail listing your new requirements to:
ShinyHost Upgrades.
For a complete list of all current Shinyhost Plans and Prices see :
Compare Hosting Plans
General Support
For a complete list of all current ShinyHost addresses see :
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